Refund policy
At Fulton Publishing Agency, all of our products are digital downloads. Because of the nature of digital content:
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We do not offer refunds on any purchases.
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Once a product has been purchased and delivered electronically, the sale is considered final.
Exchanges & Replacements
We will gladly replace or exchange a digital product if:
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The file is corrupted, damaged, or incomplete.
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You received the wrong product due to a technical error.
If you experience an issue, please contact us within 7 days of purchase at [Insert Email Address]. Be sure to include your order number and details about the issue. Our support team will verify the problem and provide a replacement download link.
Unauthorized Use
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Refunds or exchanges will not be provided if a product has been downloaded and used, then claimed as “not wanted.”
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Sharing, reselling, or distributing our digital products is strictly prohibited.
Contact Us
If you have any questions about this policy, please reach out:
📧 james@jjfultoncompanies.com